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Directory · 48 home-care agencies
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Matching agencies
48
of total tracked
On this page
48
page 1 of 1
Owner-managed shown
12
of 48 on page
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League table
48 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Abbeyfield Hope Bank View
Abbeyfield Society (The)
· Sunderland
RM:
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
✓
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
✓
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Elliott, Kimberley
care planning
governance
incident learning
North East
Good
4 months ago
4
(2✓)
3
→
2
Absolute Quality Care
★
Absolute Quality Care Ltd
· Newcastle upon Tyne
RM:
Charlton, Elaine
care planning
consent capacity
medication management
North East
Good
7 years ago
2
8
→
3
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
4
BJP Home Support Limited
BJP Home Support Limited
· Redcar and Cleveland
RM:
Wells, Hayley
care planning
consent capacity
medication management
North East
Outstanding
3 years ago
3
6
→
5
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
6
Bluebird Care (Northumberland South)
WA & S Associates Ltd
· Northumberland
North East
Good
2 years ago
3
3
→
7
Boomerang Healthcare Ltd
Boomerang Healthcare Ltd
· Gateshead
RM:
Bissett, Jacqueline
governance
incident learning
safeguarding
North East
Good
3 years ago
2
3
1c
→
8
Care Matters (Homecare) Limited Darlington
Care Matters (Homecare) Limited
· Darlington
RM:
Broom, Michelle
leadership
staff training
North East
Good
3 years ago
3
(1✓)
2
→
9
Care and Protect UK
Care and Protect UK Limited
· County Durham
North East
Good
2 years ago
2
5
→
10
Care4u Office
Care4u
· Gateshead
North East
Good
1 year ago
2
(1✓)
7
3c
→
11
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
12
Clasper Court
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
end of life care
governance
North East
Good
5 years ago
4
10
2c
→
13
Comfort Call - Sunderland
Comfort Call Limited
· Sunderland
RM:
Donoghue, Nicole
communication with families
complaints handling
leadership
North East
Good
3 years ago
1
4
→
14
Comfort Call Gateshead
Comfort Call Limited
· Gateshead
RM:
Young, Carolanne
care planning
communication with families
complaints handling
North East
Good
3 years ago
6
(2✓)
4
→
15
Comfort Call-Stockton
Comfort Call Limited
· Stockton-on-Tees
RM:
Darby, Claire
communication with families
other
record keeping
North East
Good
5 years ago
1
4
→
16
Compassionate Professional Care Services Limited
★
Compassionate Professional Care Services Limited
· Stockton-on-Tees
RM:
Pickles, Suzanne
care planning
governance
infection control
North East
Good
3 years ago
1
4
→
17
Creative Support - Durham Services
Creative Support Limited
· Stockton-on-Tees
RM:
Bellwood-High, Allison
leadership
medication management
staff training
North East
Good
8 years ago
2
9
→
18
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
19
Easterside Community Hub
Hand 2 Hold Limited
· Middlesbrough
RM:
Sigsworth, Rachel
care planning
governance
staffing levels
North East
Good
2 years ago
2
(1✓)
3
→
20
HF Trust North East
HF Trust Limited
· North Tyneside
RM:
Macinnes, Paula
communication with families
record keeping
safeguarding
North East
Good
2 years ago
2
(1✓)
4
→
21
Home Instead Tyne Valley
Tyne Valley Home Care LTD
· Northumberland
RM:
Webb, Angela
governance
leadership
medication management
North East
Good
4 years ago
1
4
→
22
Housing 21 - Rowan Croft
Housing 21
· North Tyneside
North East
Good
2 months ago
5
(4✓)
14
6c
→
23
Include 'In' Autism
★
Include 'In' Autism community interest company
· Sunderland
RM:
Jevon, Aimee
care planning
communication with families
governance
North East
Good
4 months ago
6
(5✓)
23
9c
→
24
KEYFORT North East
KEYFORT Group Limited
· Gateshead
RM:
Cox, Sara
communication with families
supervision appraisal
North East
Good
3 months ago
3
(2✓)
3
→
25
Langley House Care Centre
Langley House Care Home Ltd
· County Durham
RM:
Nicholson, Joeanne
care planning
communication with families
consent capacity
North East
Good
3 years ago
3
11
5c
→
26
Lincoln Healthcare Group Limited
Lincoln Healthcare Group Limited
· Newcastle upon Tyne
RM:
Young, Nicola
governance
medication management
supervision appraisal
North East
Good
2 years ago
3
5
→
27
Mrs O's Caring Hands Homecare Limited
★
Mrs O's Caring Hands Homecare Limited
· Northumberland
RM:
Wilson, Joan
communication with families
medication management
missed or late visits
North East
Good
3 years ago
3
(1✓)
6
→
28
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
29
North East Autism Society
North East Autism Society
· County Durham
RM:
Richmond, Christine
medication management
staff training
staffing levels
North East
Good
2 years ago
3
4
→
30
North Haven Care and Support Ltd
North Haven Care and Support Ltd
· South Tyneside
RM:
Armstrong, Jemma
care planning
governance
medication management
North East
Good
4 years ago
1
4
→
31
Nupath Care Gateshead
HH Community Care Limited
· Gateshead
RM:
Vitty, Sandra
communication with families
governance
person centred care
North East
Good
1 year ago
2
(1✓)
5
2c
→
32
Nupath Care Northumberland
HH Community Care Limited
· Northumberland
RM:
Vitty, Sandra
consent capacity
infection control
medication management
North East
Good
6 years ago
1
6
→
33
Office NE
★
Possibilities North East Limited
· County Durham
RM:
Reine, Debra
governance
leadership
record keeping
North East
Good
3 years ago
3
(2✓)
5
2c
→
34
Olam Care Services Ltd
★
Olam Care Services Ltd
· Middlesbrough
RM:
Mudakureva, Chiedza
care planning
governance
other
North East
Good
3 years ago
2
4
→
35
Orchard Home Care Services Limited
Orchard Homecare Services Limited
· County Durham
RM:
Kennedy, Charlotte
communication with families
governance
missed or late visits
North East
Good
2 years ago
7
(1✓)
3
→
36
Positive Care and Support Ltd
Positive Care and Support Ltd
· County Durham
RM:
Luke, Kimberley
medication management
person centred care
record keeping
North East
Good
2 years ago
1
4
→
37
Potensial North East Supported Living
Potensial Limited
· Darlington
RM:
Dalgleish, Elizabeth
care planning
governance
incident learning
North East
Good
3 years ago
2
7
2c
→
38
Prism Care (North East) CIC
★
Prism Care (North East) CIC
· Newcastle upon Tyne
RM:
Hall, Maria
care planning
governance
medication management
North East
Good
3 years ago
1
5
→
39
SJOG Hospitaller Services Northern Supported Living
Saint John of God Hospitaller Services
· Darlington
RM:
Ridley, Emmalyne
governance
medication management
record keeping
North East
Good
2 years ago
3
(1✓)
3
→
40
SNE Care Services Ltd
SNE Care Services Ltd
· Redcar and Cleveland
RM:
Hugill, Tracey
care planning
governance
leadership
North East
Good
3 years ago
4
(2✓)
10
3c
→
41
South Tees Home Support Service
Middlesbrough Borough Council
· Middlesbrough
RM:
Baxter, Jacqueline
governance
medication management
record keeping
North East
Good
6 years ago
3
(2✓)
6
2c
→
42
Sphere Specialist Healthcare
★
Sphere Specialist Healthcare Ltd
· Northumberland
RM:
Fortune, Carly
communication with families
governance
missed or late visits
North East
Good
2 years ago
2
(1✓)
3
→
43
St Anne's Community Services - North Tyneside DCA
St Anne's Community Services
· North Tyneside
RM:
Peters, Annamarie
governance
incident learning
leadership
North East
Good
2 years ago
3
(1✓)
6
→
44
TLC Community Services Limited
★
TLC Community Services Limited
· County Durham
RM:
Murtha, Nicola
care planning
governance
medication management
North East
Good
4 months ago
6
(3✓)
6
3c
→
45
The Robert Atkinson Centre
Thumhara Centre
· Stockton-on-Tees
RM:
Akhtar, Shagufta
governance
leadership
record keeping
North East
Good
1 year ago
3
(1✓)
4
2c
→
46
TrinityPlus Healthcare Services
TrinityPlus Healthcare Services Ltd
· Middlesbrough
RM:
Akrill, Annette
communication with families
governance
incident learning
North East
Good
2 years ago
2
7
3c
→
47
Watergate House (office)
Home Group Limited
· Gateshead
North East
Good
3 years ago
1
4
→
48
Yeshua Healthcare
★
Yeshua Healthcare Ltd
· County Durham
RM:
Coker, Elfrida
communication with families
medication management
record keeping
North East
Good
3 years ago
1
3
→
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