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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 36 home-care agencies

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36

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36

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Owner-managed shown

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

36 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Apollo Home Healthcare Limited-East

Apollo Home Healthcare Limited · Peterborough

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

Any Owner-managed ✓Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families ✓complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

✓East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Other

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Tattersall, Michele

care planningcommunication with familiescomplaints handling

East

Good

2 years ago

3 (2✓)

12

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Availl (Bury St Edmunds)

WilsonParker Limited · Suffolk

RM: Crofts, Natashacare planningcommunication with familiescomplaints handling

Requires improvement

Bluebird Care (East Hertfordshire)

Roch 2 Limited · Hertfordshire

RM: Merchant, Lindacare planningcommunication with familiescomplaints handling

Bluebird Care, Newmarket and Fenland

Verafrank Aji Limited · Cambridgeshire

RM: Porter, Heathercomplaints handling

Care at Hand Limited

Care at Hand Limited · Essex

Requires improvement

Carlton Hall Residential Home and Village

Carlton Hall Limited · Suffolk

RM: Stammers, Mindycare planningcomplaints handlinggovernance

Cephas Care Ltd Domiciliary Care Agency

Cephas Care Limited · Suffolk

RM: Goodchild, Charleighcare planningcomplaints handlingconsent capacity

Requires improvement

Achieve Together Limited · Essex

RM: Williams, Emmacare planningcommunication with familiescomplaints handling

Extra Hands of Heacham Limited - Broadland Office

Extra Hands of Heacham Ltd · Norfolk

RM: Claxton, Hayleycare planningcommunication with familiescomplaints handling

Requires improvement

First Choice Home Care

First Choice Home Care Ltd · Norfolk

Requires improvement

First Choice Home Care (Halesworth)

First Choice Home Care Ltd · Suffolk

Forget Me Not Caring Limited

Forget Me Not Caring Ltd · Essex

Fuchsia Homecare Colchester

Caring Hearts (Essex) Ltd · Suffolk

RM: Wise, Emmacare planningcomplaints handlingconsent capacity

Requires improvement

Hales Group Limited - Norfolk

Hales Group Limited · Norfolk

Harmony Homecare Suffolk

Aid Homecare Limited · Suffolk

RM: Vaduva, Jadecare planningcommunication with familiescomplaints handling

Homesaints Limited

Homesaints Limited · Bedford

RM: Soho, Issaccare planningcomplaints handlingend of life care

Requires improvement

(IECC Care) Independent Excel Care Consortium Limited · Essex

RM: Shea, Traceycare planningcommunication with familiescomplaints handling

Independent People Homecare

Independent People Homecare Limited · Essex

RM: Bradley, Kerrycare planningcommunication with familiescomplaints handling

Kingfisher Court

Cross Keys Homes Limited · Peterborough

RM: Church, Gerardinecomplaints handlinggovernancemedication management

Laniwyn Care Services

Laniwyn Care Services · Hertfordshire

RM: Thomas, Raphaelcare planningcommunication with familiescomplaints handling

Requires improvement

Multicare Services - Maylands Building

Multicare Services (UK) Limited · Hertfordshire

RM: Yemi-Lawal, Omobolanlecare planningcomplaints handlingconsent capacity

Requires improvement

Nayland Care Agency Limited.

Nayland Care Agency Ltd · Suffolk

RM: Powell, Katiecare planningcommunication with familiescomplaints handling

Golden Hands Home Care Ltd · Essex

Precious Homes Bedfordshire

Precious Homes Limited · Central Bedfordshire

RM: Fenn, Michellecare planningcommunication with familiescomplaints handling

Requires improvement

Prime Care Support Limited

Primecare Support Limited · Central Bedfordshire

RM: Alder, Emmacare planningcommunication with familiescomplaints handling

Priory Supported Living East England

Priory Supported Living Limited · Cambridgeshire

RM: Why, Christinecare planningcomplaints handlingconsent capacity

Regional Care Peterborough

Mr Murphy Cole · Peterborough

RM: Cole, Murphycare planningcomplaints handlingconsent capacity

Requires improvement

Rula Homecare Limited

Rula Homecare Limited · Suffolk

RM: Ticus, Paul-Dumitrucommunication with familiescomplaints handlingcultural competency

Seven Day Care Essex Ltd

Seven Day Care (Essex) Ltd · Southend-on-Sea

RM: Mana, Lesleycare planningcomplaints handlinggovernance

Requires improvement

Shaftesbury Cranfield Court

Livability · Essex

RM: Thomas, Paulacomplaints handlingend of life caregovernance

Social Care Solutions Ltd (Bedfordshire)

Social Care Solutions Limited · Bedford

RM: Upcraft, Beckycare planningcomplaints handlingconsent capacity

Requires improvement

Southways Group Ltd

Southways Group Limited · Essex

RM: Mayo, Edwincare planningcommunication with familiescomplaints handling

Sumners Farm Close

Agincare UK Limited · Essex

RM: James, Lesleycomplaints handlingconsent capacitygovernance

Requires improvement

Sunnyside HomeCare

Sunnyside House Limited · Thurrock

RM: Grimes, Samanthacomplaints handlingend of life caregovernance

Timely Care Solution Ltd

Timely Care Solution Ltd · Luton

RM: Mbonu, Onyemauchecare planningcommunication with familiescomplaints handling

Requires improvement

Xen Care Services

Support Haven Ltd · Suffolk

Requires improvement

Showing 36 of 36

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