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Directory · 19 home-care agencies
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Matching agencies
19
of total tracked
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19
page 1 of 1
Owner-managed shown
5
of 19 on page
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19 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
81 Wood Lane
Shephards Care Services Ltd
· Birmingham
RM:
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
✓
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
✓
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
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Ketema Tefera, Tigist
care planning
consent capacity
end of life care
West Midlands
Requires improvement
3 years ago
2
20
10c
→
2
Care Is Where The Heart Is Ltd
Care Is Where The Heart Is Ltd
· Wolverhampton
RM:
Ogbonna, Joy
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
5
(4✓)
40
20c
→
3
Care and Protect UK
Care and Protect UK Limited
· County Durham
North East
Good
2 years ago
2
5
→
4
Comfort Call-Stockton
Comfort Call Limited
· Stockton-on-Tees
RM:
Darby, Claire
communication with families
other
record keeping
North East
Good
5 years ago
1
4
→
5
Copthorne Complete Home Care Limited
★
Copthorne Complete Home Care Limited
· Shropshire
RM:
Masango, Thamary
care planning
communication with families
complaints handling
West Midlands
Not Rated
1 year ago
3
(1✓)
18
14c
→
6
Global Caring Coventry
Global Caring Group Ltd
· Coventry
West Midlands
Not Rated
7 months ago
2
(1✓)
9
→
7
Glow Care Ltd
Glow Care Ltd
· Coventry
West Midlands
Requires improvement
4 years ago
1
12
1c
→
8
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
9
IHI Care Services Limited
★
IHI Care Services Limited
· Birmingham
RM:
Dahya, Arifali
governance
other
record keeping
West Midlands
Good
4 years ago
3
(1✓)
3
→
10
Knoll House
Edge View Homes Limited
· Wolverhampton
West Midlands
Good
3 years ago
3
(1✓)
3
→
11
M N Pulse Solutions
★
M N Pulse Solutions Ltd
· Worcestershire
RM:
Nkomo, Nomvuyo
care planning
communication with families
consent capacity
West Midlands
Requires improvement
3 years ago
1
11
2c
→
12
Milestones Support Services
★
Milestones Private Limited
· Coventry
RM:
Gatsi, Mavis
care planning
consent capacity
governance
West Midlands
Requires improvement
2 years ago
3
(1✓)
8
4c
→
13
My Home Care Ltd
Elizabeth Rose Care Limited
· Gateshead
RM:
Davison, Michelle
care planning
other
record keeping
North East
Good
3 months ago
3
(2✓)
4
→
14
Olam Care Services Ltd
★
Olam Care Services Ltd
· Middlesbrough
RM:
Mudakureva, Chiedza
care planning
governance
other
North East
Good
3 years ago
2
4
→
15
Passion 4 Care
Passion 4 Care Ltd
· Birmingham
West Midlands
Requires improvement
3 years ago
1
10
3c
→
16
Potens Dipton Supported Living and Outreach
Potensial Limited
· County Durham
RM:
Sanders, Kelly
care planning
infection control
other
North East
Good
3 years ago
2
(1✓)
4
→
17
Priory Supported Living West Midlands
Priory Supported Living Limited
· Dudley
West Midlands
Good
4 years ago
3
(1✓)
9
3c
→
18
The Nurse International Ltd
The Nurse International Ltd
· Birmingham
RM:
Ritchie, Wendy
care planning
governance
leadership
West Midlands
Requires improvement
3 years ago
1
8
2c
→
19
Walker&Harrison Care
Walker & Harrison Care Limited
· Middlesbrough
RM:
Walker, Amy
governance
leadership
medication management
North East
Good
3 years ago
1
8
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