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Directory · 33 home-care agencies
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Matching agencies
33
of total tracked
On this page
33
page 1 of 1
Owner-managed shown
9
of 33 on page
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League table
33 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Aapna Services Ltd
Aapna Services Ltd
· Middlesbrough
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
✓
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
✓
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Other
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RM:
Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
2
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
3
Aspire Supported Living
Aspire Healthcare Limited
· Newcastle upon Tyne
North East
Good
6 years ago
2
13
1c
→
4
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
5
BJP Home Support Limited
BJP Home Support Limited
· Redcar and Cleveland
RM:
Wells, Hayley
care planning
consent capacity
medication management
North East
Outstanding
3 years ago
3
6
→
6
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
7
Best Options Agency
★
Best Options Agency Limited
· Northumberland
RM:
Akinsola, Ayodeji Akinyemi
incident learning
person centred care
record keeping
North East
Good
3 years ago
1
3
→
8
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
9
Cera South Tyneside
Cera Homecare Limited
· South Tyneside
RM:
Riley, Jayne
communication with families
leadership
missed or late visits
North East
Good
4 years ago
1
6
→
10
Comfort Call Gateshead
Comfort Call Limited
· Gateshead
RM:
Young, Carolanne
care planning
communication with families
complaints handling
North East
Good
3 years ago
6
(2✓)
4
→
11
Comfort Call Middlesbrough
Comfort Call Limited
· Redcar and Cleveland
RM:
Groves, Charlotte
missed or late visits
North East
Good
3 years ago
1
1
→
12
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
13
Eternity Care Ltd
★
Eternity Care Ltd
· Gateshead
RM:
Munesu, Hannah
missed or late visits
North East
Good
2 years ago
1
1
→
14
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
15
Human Support Group Limited - South Tyneside
The Human Support Group Limited
· South Tyneside
RM:
Marshall, Penny
care planning
communication with families
governance
North East
Good
4 years ago
1
5
→
16
Include 'In' Autism
★
Include 'In' Autism community interest company
· Sunderland
RM:
Jevon, Aimee
care planning
communication with families
governance
North East
Good
4 months ago
6
(5✓)
23
9c
→
17
Middlesbrough Community Reablement Service
Middlesbrough Borough Council
· Middlesbrough
RM:
Coughtrie, Michelle
care planning
consent capacity
governance
North East
Good
3 years ago
1
5
→
18
Mrs O's Caring Hands Homecare Limited
★
Mrs O's Caring Hands Homecare Limited
· Northumberland
RM:
Wilson, Joan
communication with families
medication management
missed or late visits
North East
Good
3 years ago
3
(1✓)
6
→
19
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
20
Nupath Care Gateshead
HH Community Care Limited
· Gateshead
RM:
Vitty, Sandra
communication with families
governance
person centred care
North East
Good
1 year ago
2
(1✓)
5
2c
→
21
Nurtured Care NE
★
Nurtured Care (NE) Limited
· Gateshead
RM:
Field, Maria
care planning
communication with families
governance
North East
Requires improvement
1 year ago
6
(2✓)
8
3c
→
22
Orchard Home Care Services Limited
Orchard Homecare Services Limited
· County Durham
RM:
Kennedy, Charlotte
communication with families
governance
missed or late visits
North East
Good
2 years ago
7
(1✓)
3
→
23
Partners4Care Limited
Partners4Care Limited
· Stockton-on-Tees
RM:
Murray, Emma-Louise
care planning
communication with families
complaints handling
North East
Not Rated
3 months ago
4
(2✓)
13
4c
→
24
Portland Domiciliary Service
Bondcare Willington Limited
· County Durham
North East
Requires improvement
2 years ago
3
(1✓)
9
3c
→
25
Positive Care and Support Ltd
Positive Care and Support Ltd
· County Durham
RM:
Luke, Kimberley
medication management
person centred care
record keeping
North East
Good
2 years ago
1
4
→
26
Potens Dipton Supported Living and Outreach
Potensial Limited
· County Durham
RM:
Sanders, Kelly
care planning
infection control
other
North East
Good
3 years ago
2
(1✓)
4
→
27
Right at Home Tyneside
Life and Care Solutions Limited
· North Tyneside
RM:
Latimer, Lyndsey
communication with families
missed or late visits
North East
Good
3 years ago
1
2
→
28
Routes Healthcare (North East Limited)
Routes Healthcare (North East) Limited
· Gateshead
RM:
Cochrane, Glen
governance
incident learning
leadership
North East
Good
3 years ago
2
(1✓)
4
→
29
SNE Care Services Ltd
SNE Care Services Ltd
· Redcar and Cleveland
RM:
Hugill, Tracey
care planning
governance
leadership
North East
Good
3 years ago
4
(2✓)
10
3c
→
30
Sphere Specialist Healthcare
★
Sphere Specialist Healthcare Ltd
· Northumberland
RM:
Fortune, Carly
communication with families
governance
missed or late visits
North East
Good
2 years ago
2
(1✓)
3
→
31
TLC Community Services Limited
★
TLC Community Services Limited
· County Durham
RM:
Murtha, Nicola
care planning
governance
medication management
North East
Good
4 months ago
6
(3✓)
6
3c
→
32
The Care and Support Group Tyneside
The Care and Support Group Ltd
· Newcastle upon Tyne
North East
Good
3 years ago
1
6
→
33
Westhome Care Services Limited
Westhome Care Services Limited
· Sunderland
RM:
Goudie, Marie
care planning
communication with families
complaints handling
North East
Good
7 years ago
4
33
15c
→
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