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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Directory · 17 home-care agencies

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17

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

17 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Aurora Home Care Ltd

Aurora Home Care Ltd · Northumberland

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling ✓infection control record keeping consent capacity end of life care cultural competency ✓other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Other

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Hoadley, Tara

care planningcommunication with familiesgovernance

North East

Not Rated

4 months ago

7 (2✓)

21^5c

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Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Care and Protect UK

Care and Protect UK Limited · County Durham

Comfort Call-Stockton

Comfort Call Limited · Stockton-on-Tees

RM: Darby, Clairecommunication with familiesotherrecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

Include 'In' Autism★

Include 'In' Autism community interest company · Sunderland

RM: Jevon, Aimeecare planningcommunication with familiesgovernance

Moorlands Residential Care Home

Mrs Michelle Smith & Mr David Hodgson Smith · Darlington

RM: Smith, Michelleinfection controlstaffing levels

My Home Care Ltd

Elizabeth Rose Care Limited · Gateshead

RM: Davison, Michellecare planningotherrecord keeping

New Vision Care Services★

New Vision Care Services Limited · County Durham

RM: Ali, Petronellacare planninggovernanceincident learning

Nupath Care Northumberland

HH Community Care Limited · Northumberland

RM: Vitty, Sandraconsent capacityinfection controlmedication management

Olam Care Services Ltd★

Olam Care Services Ltd · Middlesbrough

RM: Mudakureva, Chiedzacare planninggovernanceother

Potens Dipton Supported Living and Outreach

Potensial Limited · County Durham

RM: Sanders, Kellycare planninginfection controlother

United Response - Newcastle DCA

United Response · Newcastle upon Tyne

RM: Wright, Denisecommunication with familiesgovernanceinfection control

Walker&Harrison Care

Walker & Harrison Care Limited · Middlesbrough

RM: Walker, Amygovernanceleadershipmedication management

Westhome Care Services Limited

Westhome Care Services Limited · Sunderland

RM: Goudie, Mariecare planningcommunication with familiescomplaints handling

Showing 17 of 17

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