Ready
CQC
The Field Guide
Insights
Explore
My patch
Sign in
Get free access
Loading
Directory · 36 home-care agencies
Explore the field
↓ Export CSV
★ Save shortlist
⌕
↵
Matching agencies
36
of total tracked
On this page
36
page 1 of 1
Owner-managed shown
9
of 36 on page
Active filters
2
shape your view
League table
36 agencies match
Sort
✓
Name
Overall rating
Last inspection
Latest report
↑
#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Aapna Services Ltd
· Middlesbrough
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
✓
missed or late visits
care planning
staff training
staff competency
staffing levels
✓
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
→
Apply dates
Other
Include dormant agencies
Clear all 2 filters
Aapna Services Ltd
RM:
Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
2
Absolute Quality Care
★
Absolute Quality Care Ltd
· Newcastle upon Tyne
RM:
Charlton, Elaine
care planning
consent capacity
medication management
North East
Good
7 years ago
2
8
→
3
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
4
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
5
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
6
Butterwick Hospice
Butterwick Limited
· County Durham
RM:
Massingham, Allana
care planning
consent capacity
cultural competency
North East
Inadequate
4 years ago
9
(1✓)
13
8c
→
7
Care Link Northern Limited
★
Care Link Northern Limited
· Hartlepool
RM:
Ashley, Angela
governance
leadership
record keeping
North East
Good
3 years ago
3
(1✓)
5
→
8
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
9
Cera South Tyneside
Cera Homecare Limited
· South Tyneside
RM:
Riley, Jayne
communication with families
leadership
missed or late visits
North East
Good
4 years ago
1
6
→
10
Comfort Call Gateshead
Comfort Call Limited
· Gateshead
RM:
Young, Carolanne
care planning
communication with families
complaints handling
North East
Good
3 years ago
6
(2✓)
4
→
11
Comfort Call Middlesbrough
Comfort Call Limited
· Redcar and Cleveland
RM:
Groves, Charlotte
missed or late visits
North East
Good
3 years ago
1
1
→
12
Creative Support - Durham Services
Creative Support Limited
· Stockton-on-Tees
RM:
Bellwood-High, Allison
leadership
medication management
staff training
North East
Good
8 years ago
2
9
→
13
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
14
Eternity Care Ltd
★
Eternity Care Ltd
· Gateshead
RM:
Munesu, Hannah
missed or late visits
North East
Good
2 years ago
1
1
→
15
Forget me not homecare services ltd
★
Forget me not homecare services Ltd
· Northumberland
RM:
Clements, Rachel
care planning
governance
supervision appraisal
North East
Good
2 years ago
2
4
→
16
Hagan Hall
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
governance
incident learning
North East
Good
3 years ago
3
(1✓)
4
→
17
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
18
Housing 21 - Rowan Croft
Housing 21
· North Tyneside
North East
Good
2 months ago
5
(4✓)
14
6c
→
19
Human Support Group Limited - South Tyneside
The Human Support Group Limited
· South Tyneside
RM:
Marshall, Penny
care planning
communication with families
governance
North East
Good
4 years ago
1
5
→
20
KEYFORT North East
KEYFORT Group Limited
· Gateshead
RM:
Cox, Sara
communication with families
supervision appraisal
North East
Good
3 months ago
3
(2✓)
3
→
21
Lincoln Healthcare Group Limited
Lincoln Healthcare Group Limited
· Newcastle upon Tyne
RM:
Young, Nicola
governance
medication management
supervision appraisal
North East
Good
2 years ago
3
5
→
22
Mrs O's Caring Hands Homecare Limited
★
Mrs O's Caring Hands Homecare Limited
· Northumberland
RM:
Wilson, Joan
communication with families
medication management
missed or late visits
North East
Good
3 years ago
3
(1✓)
6
→
23
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
24
Nupath Care Northumberland
HH Community Care Limited
· Northumberland
RM:
Vitty, Sandra
consent capacity
infection control
medication management
North East
Good
6 years ago
1
6
→
25
Orchard Home Care Services Limited
Orchard Homecare Services Limited
· County Durham
RM:
Kennedy, Charlotte
communication with families
governance
missed or late visits
North East
Good
2 years ago
7
(1✓)
3
→
26
Partners4Care Limited
Partners4Care Limited
· Stockton-on-Tees
RM:
Murray, Emma-Louise
care planning
communication with families
complaints handling
North East
Not Rated
3 months ago
4
(2✓)
13
4c
→
27
Right at Home Tyneside
Life and Care Solutions Limited
· North Tyneside
RM:
Latimer, Lyndsey
communication with families
missed or late visits
North East
Good
3 years ago
1
2
→
28
Routes Healthcare (North East Limited)
Routes Healthcare (North East) Limited
· Gateshead
RM:
Cochrane, Glen
governance
incident learning
leadership
North East
Good
3 years ago
2
(1✓)
4
→
29
SNE Care Services Ltd
SNE Care Services Ltd
· Redcar and Cleveland
RM:
Hugill, Tracey
care planning
governance
leadership
North East
Good
3 years ago
4
(2✓)
10
3c
→
30
Sphere Specialist Healthcare
★
Sphere Specialist Healthcare Ltd
· Northumberland
RM:
Fortune, Carly
communication with families
governance
missed or late visits
North East
Good
2 years ago
2
(1✓)
3
→
31
St Anne's Community Services - North Tyneside DCA
St Anne's Community Services
· North Tyneside
RM:
Peters, Annamarie
governance
incident learning
leadership
North East
Good
2 years ago
3
(1✓)
6
→
32
The Care and Support Group Tyneside
The Care and Support Group Ltd
· Newcastle upon Tyne
North East
Good
3 years ago
1
6
→
33
Time to Care Specialist Support Services Limited
★
Time to Care Specialist Support Services Limited
· Northumberland
RM:
Simpson, Rosalind
care planning
communication with families
complaints handling
North East
Not Rated
2 months ago
6
(4✓)
25
8c
→
34
United Response - Newcastle DCA
United Response
· Newcastle upon Tyne
RM:
Wright, Denise
communication with families
governance
infection control
North East
Good
3 years ago
3
12
→
35
Walker&Harrison Care
Walker & Harrison Care Limited
· Middlesbrough
RM:
Walker, Amy
governance
leadership
medication management
North East
Good
3 years ago
1
8
→
36
Westhome Care Services Limited
Westhome Care Services Limited
· Sunderland
RM:
Goudie, Marie
care planning
communication with families
complaints handling
North East
Good
7 years ago
4
33
15c
→
Showing 36 of 36
← Prev
Page 1 / 1
Next →