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Directory · 88 home-care agencies
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Matching agencies
88
of total tracked
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50
page 1 of 2
Owner-managed shown
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88 agencies match
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Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
5 Care Services Limited
★
· Walsall
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
✓
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
✓
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Other
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5 Care Services Ltd
RM:
Moore, Satwinder
care planning
communication with families
complaints handling
West Midlands
Good
2 years ago
4
22
8c
→
2
Aapna Services Ltd
Aapna Services Ltd
· Middlesbrough
RM:
Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
3
Ace Care Agency
Ace Care Agency
· Walsall
RM:
Trump, Peter
care planning
communication with families
end of life care
West Midlands
Good
6 years ago
3
17
2c
→
4
Advance Healthcare (UK) Limited
Advance Health Care UK Ltd
· Wolverhampton
RM:
Hinton, Gillian
care planning
communication with families
governance
West Midlands
Requires improvement
3 years ago
2
(1✓)
9
2c
→
5
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
6
Alina Homecare - Hereford
Alina Homecare Services Limited
· Herefordshire, County of
RM:
Williams, Sarah
missed or late visits
West Midlands
Good
2 years ago
1
1
→
7
Alliance Care Ltd
★
Alliance Care Ltd
· Birmingham
RM:
Logan, Mara
care planning
consent capacity
governance
West Midlands
Inadequate
2 years ago
2
(1✓)
14
8c
→
8
Apollo Home Healthcare Limited- West Midlands
Apollo Home Healthcare Limited
· Shropshire
RM:
Broadley, Rachael
communication with families
missed or late visits
staff training
West Midlands
Good
7 years ago
2
4
→
9
Aroma Care Coventry
Aroma Care People Ltd
· Warwickshire
RM:
Bullous, Alison
care planning
governance
incident learning
West Midlands
Requires improvement
3 years ago
4
(1✓)
6
4c
→
10
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
11
Ave Maria Care (Wolverhampton)
Ave Maria Care Ltd
· Wolverhampton
RM:
Woodward, Lesley Marie
care planning
complaints handling
cultural competency
West Midlands
Requires improvement
3 years ago
3
26
13c
→
12
Ave Maria Care Sutton Coldfield
Ave Maria Care Ltd
· Staffordshire
RM:
Kelleher, Jemma
complaints handling
governance
incident learning
West Midlands
Requires improvement
2 years ago
5
(1✓)
4
1c
→
13
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
14
Blessed Hearts Home Care
JN Community Care Limited
· Birmingham
RM:
Bennett, Bernadette
care planning
communication with families
complaints handling
West Midlands
Requires improvement
4 years ago
3
32
12c
→
15
Brockton Care Limited
★
Brockton Care Limited
· Telford and Wrekin
RM:
Willetts-Perrins, Tracy
communication with families
complaints handling
consent capacity
West Midlands
Requires improvement
2 years ago
3
(1✓)
10
5c
→
16
CSK Support 24 Ltd
★
CSK Support 24 Ltd
· Sandwell
RM:
Redding, Susan
care planning
end of life care
governance
West Midlands
Requires improvement
2 years ago
5
(1✓)
8
1c
→
17
Care 4U Services (Midlands) Ltd
Care 4U Services (Midlands) Ltd
· Birmingham
RM:
Pabani, Rozmina
care planning
complaints handling
cultural competency
West Midlands
Good
4 years ago
6
(4✓)
33
11c
→
18
Care Hearted West Midlands
Care Hearted Limited
· Coventry
RM:
Enigbonjaiye, Terry
care planning
communication with families
complaints handling
West Midlands
Requires improvement
4 years ago
1
14
3c
→
19
Care Is Where The Heart Is Ltd
Care Is Where The Heart Is Ltd
· Wolverhampton
RM:
Ogbonna, Joy
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
5
(4✓)
40
20c
→
20
Care Staffing Limited
Care Staffing Ltd
· Warwickshire
West Midlands
Good
2 years ago
2
15
4c
→
21
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
22
Caremark (Coventry)
SM Homecare Services Ltd
· Coventry
RM:
Edkins, Sonia
care planning
communication with families
governance
West Midlands
Good
4 years ago
5
(4✓)
8
→
23
Caremark Cannock Chase and South Staffordshire
Cannock Chase and South Staffordshire Care 28 Limited
· Staffordshire
RM:
Appleton, Emma
consent capacity
governance
incident learning
West Midlands
Good
7 years ago
2
11
5c
→
24
Casa Care Ltd
CASA Care Limited
· Warwickshire
RM:
Cooper, Stephen
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
3
(1✓)
9
→
25
Cera South Tyneside
Cera Homecare Limited
· South Tyneside
RM:
Riley, Jayne
communication with families
leadership
missed or late visits
North East
Good
4 years ago
1
6
→
26
Choose Your Care
Assist Domiciliary Care Limited
· Staffordshire
RM:
Walford, Claire
care planning
communication with families
complaints handling
West Midlands
Good
6 years ago
4
30
14c
→
27
Comfort Call Gateshead
Comfort Call Limited
· Gateshead
RM:
Young, Carolanne
care planning
communication with families
complaints handling
North East
Good
3 years ago
6
(2✓)
4
→
28
Comfort Call Middlesbrough
Comfort Call Limited
· Redcar and Cleveland
RM:
Groves, Charlotte
missed or late visits
North East
Good
3 years ago
1
1
→
29
Community Care Worker Limited
Community Care Worker Limited
· Staffordshire
West Midlands
Requires improvement
3 years ago
12
(4✓)
37
19c
→
30
Compassionate Care Tamworth
★
Jaika Healthcare Limited
· Staffordshire
RM:
Virdee, Jagdeep
care planning
communication with families
consent capacity
West Midlands
Requires improvement
2 years ago
2
18
6c
→
31
Continuity Healthcare Services Private Limited
Continuity Healthcare Services Ltd
· Warwickshire
RM:
Begum, Arafa
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
2
29
12c
→
32
Cradley Care Services Ltd
★
Cradley Care Services Ltd
· Dudley
RM:
Chidongo, Faith
care planning
communication with families
end of life care
West Midlands
Requires improvement
3 years ago
1
7
→
33
Crescent House
Handle with Care (Black Country) Limited
· Wolverhampton
RM:
Laird, Earl
missed or late visits
West Midlands
Good
3 years ago
2
(1✓)
1
→
34
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
35
Edith Healthcare Wolverhampton
★
Edith Healthcare Wolverhampton Limited
· Wolverhampton
RM:
Mpofu, Marcia
care planning
complaints handling
governance
West Midlands
Good
10 months ago
2
(1✓)
8
→
36
Elite Domiciliary Care PVT Ltd
Elite Domiciliary Care PVT Ltd
· Staffordshire
RM:
Cooper, Mandy
care planning
governance
incident learning
West Midlands
Good
3 years ago
2
11
2c
→
37
Empowerment Care Ltd
Empowerment Care Ltd
· Staffordshire
RM:
Jaravani Muguta, Judith
care planning
consent capacity
governance
West Midlands
Requires improvement
3 years ago
2
19
10c
→
38
Ensure Care Ltd
★
Ensure Care Ltd
· Warwickshire
RM:
Dulay, Balwinder
care planning
complaints handling
consent capacity
West Midlands
Requires improvement
2 years ago
3
(1✓)
12
8c
→
39
Eternity Care Ltd
★
Eternity Care Ltd
· Gateshead
RM:
Munesu, Hannah
missed or late visits
North East
Good
2 years ago
1
1
→
40
Everready Health and Social Care Solutions
Everready Health And Social Care Solutions Ltd
· Telford and Wrekin
RM:
Kambarami, Nomusah
care planning
communication with families
consent capacity
West Midlands
Requires improvement
2 years ago
1
8
4c
→
41
G&C HEALTHCARE LTD
G&C Healthcare Ltd
· Staffordshire
RM:
Yiadom, Caroline
care planning
communication with families
governance
West Midlands
Not Rated
1 year ago
2
(1✓)
7
2c
→
42
Generations Care Ltd
★
Generations Care Ltd
· Coventry
RM:
Rivete, Victor
care planning
communication with families
complaints handling
West Midlands
Requires improvement
1 year ago
6
(2✓)
18
7c
→
43
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
44
Hands on Care Homecare Services
Hands on Care Homecare Services Limited
· Shropshire
RM:
Whitehead, Kimberley
missed or late visits
record keeping
staff training
West Midlands
Good
3 years ago
1
3
→
45
Home Instead Coventry South
South Coventry Living Well Ltd
· Coventry
RM:
Kaye, Marie
missed or late visits
record keeping
West Midlands
Good
2 years ago
1
2
→
46
Human Support Group Limited - South Tyneside
The Human Support Group Limited
· South Tyneside
RM:
Marshall, Penny
care planning
communication with families
governance
North East
Good
4 years ago
1
5
→
47
ICCM Ltd - Telford
Independent Community Care Management Limited
· Telford and Wrekin
RM:
George, Amy
governance
missed or late visits
staff training
West Midlands
Good
2 years ago
1
3
→
48
In Safe Hands Community Care Services
★
In Safe Hands Community Care Services Limited
· Warwickshire
RM:
Fisher, Joanne
care planning
complaints handling
consent capacity
West Midlands
Good
6 years ago
3
15
3c
→
49
Inmind community Support Services Limited
Inmind Community Support Services Limited
· Walsall
RM:
Stewart, Keshia
care planning
communication with families
complaints handling
West Midlands
Not Rated
2 years ago
5
(1✓)
11
3c
→
50
Jump 2 Independence Limited
Jump 2 Independence Limited
· Stoke-on-Trent
RM:
Simpson, Michele
care planning
communication with families
consent capacity
West Midlands
Good
2 years ago
4
20
4c
→
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