ReadyCQC, a weekly field guide to CQC home-care regulation

1

5 Care Services Limited★

5 Care Services Ltd · Walsall

RM: Moore, Satwindercare planningcommunication with familiescomplaints handling

West Midlands

Good

2 years ago

4

22^8c

→

2

ASRA - Smethwick

Smethwick Asra Limited · Sandwell

RM: Mahmood, Sameracare planningcommunication with familiescomplaints handling

West Midlands

Good

4 years ago

6 (3✓)

12^5c

→

3

Agape Healthcare Limited

Agape Healthcare Limited · Birmingham

RM: Ogwudire, Charitycare planningcomplaints handlingconsent capacity

West Midlands

Good

6 years ago

6

43^16c

→

4

Ave Maria Care (Wolverhampton)

Ave Maria Care Ltd · Wolverhampton

RM: Woodward, Lesley Mariecare planningcomplaints handlingcultural competency

West Midlands

Requires improvement

3 years ago

3

26^13c

→

5

Ave Maria Care Sutton Coldfield

Ave Maria Care Ltd · Staffordshire

RM: Kelleher, Jemmacomplaints handlinggovernanceincident learning

West Midlands

Requires improvement

2 years ago

5 (1✓)

4^1c

→

6

B24 Healthcare Solution Limited

B24 Healthcare Solution Limited · Warwickshire

RM: Silk-Neilsen, Tinacare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

3 months ago

3 (2✓)

22^7c

→

7

Blessed Hearts Home Care

JN Community Care Limited · Birmingham

RM: Bennett, Bernadettecare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

4 years ago

3

32^12c

→

8

Brockton Care Limited★

Brockton Care Limited · Telford and Wrekin

RM: Willetts-Perrins, Tracycommunication with familiescomplaints handlingconsent capacity

West Midlands

Requires improvement

2 years ago

3 (1✓)

10^5c

→

9

Care 4U Services (Midlands) Ltd

Care 4U Services (Midlands) Ltd · Birmingham

RM: Pabani, Rozminacare planningcomplaints handlingcultural competency

West Midlands

Good

4 years ago

6 (4✓)

33^11c

→

10

Care Hearted West Midlands

Care Hearted Limited · Coventry

RM: Enigbonjaiye, Terrycare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

4 years ago

1

14^3c

→

11

Care Is Where The Heart Is Ltd

Care Is Where The Heart Is Ltd · Wolverhampton

RM: Ogbonna, Joycare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

3 years ago

5 (4✓)

40^20c

→

12

Care Staffing Limited

Care Staffing Ltd · Warwickshire

West Midlands

Good

2 years ago

2

15^4c

→

13

Caremax Support Services Ltd

Caremax Support Services Ltd · Wolverhampton

RM: Reid, Chantellecare planningcomplaints handlinggovernance

West Midlands

Requires improvement

4 years ago

1

7^2c

→

14

Caring Care Limited

Caring Care Limited · Walsall

RM: Joshi, Manjindercare planningcommunication with familiescomplaints handling

West Midlands

Good

4 months ago

5 (3✓)

12^1c

→

15

Cayon Care Service

Miss Petronella Manners · Birmingham

West Midlands

Good

7 years ago

2

10^2c

→

16

Choose Your Care

Assist Domiciliary Care Limited · Staffordshire

RM: Walford, Clairecare planningcommunication with familiescomplaints handling

West Midlands

Good

6 years ago

4

30^14c

→

17

Continuity Healthcare Services Private Limited

Continuity Healthcare Services Ltd · Warwickshire

RM: Begum, Arafacare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

3 years ago

2

29^12c

→

18

Copthorne Complete Home Care Limited★

Copthorne Complete Home Care Limited · Shropshire

RM: Masango, Thamarycare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

1 year ago

3 (1✓)

18^14c

→

19

Crestar Healthcare★

Crestar Healthcare Limited · Sandwell

RM: Kanyangu, Dicksoncare planningcomplaints handlinggovernance

West Midlands

Not Rated

4 months ago

6 (4✓)

22^6c

→

20

Elite Care and Support Services

Elite Care Homes Ltd · Birmingham

RM: Matthews, Garrycare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

7 years ago

5

36^11c

→

21

Ensure Care Ltd★

Ensure Care Ltd · Warwickshire

RM: Dulay, Balwindercare planningcomplaints handlingconsent capacity

West Midlands

Requires improvement

2 years ago

3 (1✓)

12^8c

→

22

GHS - Aston

Graceful Healthcare Services Ltd · Birmingham

RM: Babalola, Ebenezercare planningcomplaints handlingconsent capacity

West Midlands

Requires improvement

2 years ago

3 (1✓)

7^3c

→

23

Generations Care Ltd★

Generations Care Ltd · Coventry

RM: Rivete, Victorcare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

1 year ago

6 (2✓)

18^7c

→

24

Glow Care Ltd

Glow Care Ltd · Coventry

West Midlands

Requires improvement

4 years ago

1

12^1c

→

25

Hibiscus Domiciliary Care Agency

Hibiscus Housing Association Ltd · Wolverhampton

RM: Rawlings, Keithcare planningcomplaints handlingconsent capacity

West Midlands

Good

1 year ago

5 (2✓)

23^12c

→

26

In Safe Hands Community Care Services★

In Safe Hands Community Care Services Limited · Warwickshire

RM: Fisher, Joannecare planningcomplaints handlingconsent capacity

West Midlands

Good

6 years ago

3

15^3c

→

27

Inmind community Support Services Limited

Inmind Community Support Services Limited · Walsall

RM: Stewart, Keshiacare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

2 years ago

5 (1✓)

11^3c

→

28

Inshore Support LTD - Supported Living

Inshore Support Limited · Dudley

RM: Whiting, Bhanishacare planningcomplaints handlingconsent capacity

West Midlands

Not Rated

1 year ago

4 (3✓)

15^3c

→

29

Living Glory Social Care★

Living Glory Social Care Ltd · Birmingham

RM: Idele, Marycare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

5 months ago

5 (1✓)

19^8c

→

30

Luna Healthcare★

Luna Healthcare Ltd · Coventry

RM: Khaleghi, Sajjadcare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

4 years ago

1

13^3c

→

31

Mach Care Solutions (Birmingham)

Mach Care Solutions Limited · Birmingham

RM: Mazengwa, Vavarirocare planningcommunication with familiescomplaints handling

West Midlands

Good

7 months ago

9 (2✓)

25^17c

→

32

Majestic Healthcare Ltd★

Majestic Healthcare Ltd · Wolverhampton

RM: Nyachiya, Majorycare planningcomplaints handlingend of life care

West Midlands

Not Rated

1 year ago

2 (1✓)

11^5c

→

33

Meadow Home Care Services Ltd★

Meadow Home Care Services Limited · Solihull

RM: Anderson, Noelcare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

3 years ago

3

24^4c

→

34

Mobile Care Services Limited

Mobile Care Services Limited · Warwickshire

West Midlands

Requires improvement

2 months ago

4 (3✓)

12^1c

→

35

Neo Community Services

Neo Community Services · Birmingham

RM: Samra, Kirandeepcare planningcomplaints handlinggovernance

West Midlands

Requires improvement

1 year ago

2 (1✓)

12^6c

→

36

Our Care Ltd★

Our Care Ltd · Wolverhampton

RM: Taylor, Pamelacare planningcommunication with familiescomplaints handling

West Midlands

Good

2 months ago

5 (4✓)

29^14c

→

37

Phoenix Gold Homecare Main Office

Phoenix Gold Home Care & Support Limited · Warwickshire

RM: Harris, Annettecare planningcomplaints handlingconsent capacity

West Midlands

Requires improvement

3 years ago

2

11^2c

→

38

Premium Community Care Ltd★

Premium Community Care Ltd · Birmingham

RM: Hassen, Louisecare planningcommunication with familiescomplaints handling

West Midlands

Good

7 years ago

3

18^5c

→

39

Purple Care TM

Purple Care TM Limited · Warwickshire

RM: Shaylor, Lisacare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

1 year ago

7 (4✓)

28^8c

→

40

SCS - Head Office★

SCS Care Limited · Birmingham

RM: Sabour, Bilalcare planningcomplaints handlingconsent capacity

West Midlands

Requires improvement

2 years ago

1

9^5c

→

41

SentriCare★

Sentricare Limited · Walsall

RM: Mazengwa, Justincare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

1 months ago

5 (1✓)

12^2c

→

42

Sentricare Birmingham

Sentricare Limited · Birmingham

RM: Mazengwa, Justincare planningcommunication with familiescomplaints handling

West Midlands

Inadequate

1 months ago

5 (4✓)

61^38c

→

43

Solihull Care Ltd - 2Care4You Home & Community Care

Solihull Care Limited · Solihull

RM: Taylor-Dowe, Catherinecare planningcommunication with familiescomplaints handling

West Midlands

Good

6 years ago

2

15^1c

→

44

Solitaire Homecare Services Limited

Solitaire Homecare Services Limited · Birmingham

RM: El-Gabari, Sandracare planningcomplaints handlingconsent capacity

West Midlands

Requires improvement

2 years ago

4 (1✓)

14^6c

→

45

Solution2care Services Limited★

Solution2care Services Limited · Sandwell

RM: Isola, Debbiecare planningcommunication with familiescomplaints handling

West Midlands

Requires improvement

2 years ago

4

27^7c

→

46

Tamworth Home Care Limited

Tamworth Home Care Limited · Warwickshire

West Midlands

Requires improvement

9 months ago

6 (2✓)

21^9c

→

47

Teasdale Healthcare Ltd★

Teasdale Healthcare Ltd · Stoke-on-Trent

RM: Pemberton, Nicholacare planningcomplaints handlingconsent capacity

West Midlands

Good

3 months ago

4 (3✓)

16^3c

→

48

Universal Care Services Coleshill

Universal Care Services (UK) Limited · Warwickshire

RM: Varma, Nishacare planningcommunication with familiescomplaints handling

West Midlands

Good

5 years ago

6

42^12c

→

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