minor“whilst MAR charts contained detailed information for staff in relation to 'when required' or 'PRN' medicines, no dedicated protocols were in place as per best practice guidance.”
consent capacity
1 finding
minor“relatives had signed consent forms for their family members who used the service yet there was no evidence to show whether their family member's capacity to make these decisions themselves had been assessed.”
governance
1 finding
moderate“the registered manager understood their regulatory responsibilities however...they had failed to report one incident to CQC as required.”
record keeping
1 finding
minor“improvements were needed in documenting adherence to the MCA and records in relation to PRN medicines.”