moderate“The provider told us in their PIR that there had been a number of errors in the management of people's medicines between 2014 and up to August 2015.”
person centred care
1 finding
minor“We saw some of the people were supported by one-to-one staff although there was limited, social interaction by them with the person they were looking after.”
care planning
1 finding
minor“We found that the assessment, monitoring and reviewing of people's moods was yet to be implemented in one of the people's homes we visited.”