Abbey Care Solutions Ltd

Inspection reports (4)

1. Inspection report · 2023-04-19

   Framework: KLOE · 10 pages · 60 KB · PDF

   Good
   safe: Goodwell-led: Good

   Abbey Care Solutions Ltd received a Good rating across both inspected key questions (Safe and Well-led) following a focused inspection triggered by concerns about missed calls, medicines management and staff training. No evidence of harm was found; minor issues around call timing and medication record-keeping were identified and promptly addressed by the registered manager.

   Concerns (3)

   • moderateMissed or late visits — “they come three times a day and they can be up to an hour late and sometimes they don't let us know”
   • minorRecord keeping — “We identified some minor recording issues within medication administration records. Whilst audits had identified these recording issues, they did not always clearly record what action had been taken.”
   • minor