moderate“one part of their care plan, 'key safe to be used at all times' and yet in another place, 'please ring doorbell to gain entry as key safe not used'.”
moderate“recorded as suffering from, 'depression and anxiety' however their risk assessment recorded 'no' under the question, 'does the service used have depression related difficulties?'”
person centred care
1 finding
moderate“Much of the information in people's care plans were from a pick list meaning it was less person-centred.”
end of life care
1 finding
moderate“There were no end of life care plans for people. One person...had no care plan in place. Their end of life care plan recorded, 'no' to the question, 'does the client require support with palliative care?'”
record keeping
1 finding
minor“one person who was female had recorded in their care plan, '[Male name] would like to remain as independent as possible'.”