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Directory · 4 home-care agencies
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4
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Avante Home Care and Support Service
Avante Care and Support Limited
· Kent
RM:
Mills, Georgina
South East
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
6 years ago
2
0 ✓
→
2
Cera- Kent
Cera Care Operations Limited
· Kent
RM:
Lumley, Louise
care planning
communication with families
complaints handling
South East
Good
5 years ago
3
(2✓)
16
9c
→
3
Home Instead Canterbury
Open Arms Care Limited
· Kent
RM:
Johnson, Karina
South East
Good
3 years ago
1
0 ✓
→
4
PCAS Kent Ltd
PCAS Kent Ltd
· Kent
RM:
Payne, Melanie
governance
infection control
leadership
South East
Inadequate
10 months ago
2
(1✓)
8
1c
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