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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Directory · 4 home-care agencies

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Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

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Framework

KLOE SAF ASC2026 unknown

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League table

4 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Elderflower Care Services North East

Elderflower Care Services Ltd · Newcastle upon Tyne

RM: Woodward, Kerry

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

Good

3 years ago

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0 ✓

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Primary Care Recruitment Ltd

Primary Care Recruitment Ltd · Newcastle upon Tyne

RM: Burnett, Paul

Real Life Options - Newcastle and Durham

Real Life Options · Newcastle upon Tyne

RM: Murphy, Kathaleenmedication managementstaff trainingstaffing levels

SureCare Newcastle and North Tyneside

Surecare Newcastle Limited · Newcastle upon Tyne

RM: Rebelo, Maxine

Showing 4 of 4

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