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Directory · 54 home-care agencies
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Matching agencies
54
of total tracked
On this page
50
page 1 of 2
Owner-managed shown
15
of 50 on page
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League table
54 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Aapna Services Ltd
Aapna Services Ltd
· Middlesbrough
RM:
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
✓
care planning
staff training
✓
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Other
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Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
2
Abbeyfield Hope Bank View
Abbeyfield Society (The)
· Sunderland
RM:
Elliott, Kimberley
care planning
governance
incident learning
North East
Good
4 months ago
4
(2✓)
3
→
3
Abbie Udall Associates Limited
★
Abbie Udall Associates Limited
· Middlesbrough
RM:
Udall, Abbie
care planning
North East
Good
3 years ago
1
1
→
4
Absolute Quality Care
★
Absolute Quality Care Ltd
· Newcastle upon Tyne
RM:
Charlton, Elaine
care planning
consent capacity
medication management
North East
Good
6 years ago
2
8
→
5
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
6
Ascot Care Agency
Mr Gareth Nesbit
· Darlington
North East
Requires improvement
2 years ago
3
(1✓)
5
→
7
Aspire Supported Living
Aspire Healthcare Limited
· Newcastle upon Tyne
North East
Good
6 years ago
2
13
1c
→
8
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
9
BJP Home Support Limited
BJP Home Support Limited
· Redcar and Cleveland
RM:
Wells, Hayley
care planning
consent capacity
medication management
North East
Outstanding
3 years ago
3
6
→
10
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
11
Bluebird Care (Northumberland South)
WA & S Associates Ltd
· Northumberland
North East
Good
2 years ago
3
3
→
12
Burnfoot Court
Education and Services for People with Autism Limited
· Newcastle upon Tyne
RM:
Hall, Ruth
staff competency
staffing levels
North East
Good
3 years ago
3
(1✓)
2
→
13
Butterwick Hospice
Butterwick Limited
· County Durham
RM:
Massingham, Allana
care planning
consent capacity
cultural competency
North East
Inadequate
4 years ago
9
(1✓)
13
8c
→
14
Care4u Office
Care4u
· Gateshead
North East
Good
1 year ago
2
(1✓)
7
3c
→
15
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
16
Clasper Court
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
end of life care
governance
North East
Good
5 years ago
4
10
2c
→
17
Comfort Call Gateshead
Comfort Call Limited
· Gateshead
RM:
Young, Carolanne
care planning
communication with families
complaints handling
North East
Good
3 years ago
6
(2✓)
4
→
18
Comfort Call Newcastle
Comfort Call Limited
· Newcastle upon Tyne
RM:
Dixon, Emma
care planning
governance
record keeping
North East
Good
2 years ago
3
3
→
19
Comfort Call-Stockton
Comfort Call Limited
· Stockton-on-Tees
RM:
Darby, Claire
communication with families
other
record keeping
North East
Good
4 years ago
1
4
→
20
Compassionate Professional Care Services Limited
★
Compassionate Professional Care Services Limited
· Stockton-on-Tees
RM:
Pickles, Suzanne
care planning
governance
infection control
North East
Good
3 years ago
1
4
→
21
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
22
Easterside Community Hub
Hand 2 Hold Limited
· Middlesbrough
RM:
Sigsworth, Rachel
care planning
governance
staffing levels
North East
Good
2 years ago
2
(1✓)
3
→
23
Forget me not homecare services ltd
★
Forget me not homecare services Ltd
· Northumberland
RM:
Clements, Rachel
care planning
governance
supervision appraisal
North East
Good
2 years ago
2
4
→
24
Genius Care Limited
★
Genius Care Limited
· North Tyneside
RM:
Dina, Comfort
care planning
governance
infection control
North East
Good
3 years ago
1
5
→
25
Hagan Hall
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
governance
incident learning
North East
Good
3 years ago
3
(1✓)
4
→
26
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
27
Housing 21 - Rowan Croft
Housing 21
· North Tyneside
North East
Good
2 months ago
5
(4✓)
14
6c
→
28
Human Support Group Limited - South Tyneside
The Human Support Group Limited
· South Tyneside
RM:
Marshall, Penny
care planning
communication with families
governance
North East
Good
4 years ago
1
5
→
29
Include 'In' Autism
★
Include 'In' Autism community interest company
· Sunderland
RM:
Jevon, Aimee
care planning
communication with families
governance
North East
Good
4 months ago
6
(5✓)
23
9c
→
30
Langley House Care Centre
Langley House Care Home Ltd
· County Durham
RM:
Nicholson, Joeanne
care planning
communication with families
consent capacity
North East
Good
3 years ago
3
11
5c
→
31
Meadowvale Homecare Ltd
Meadowvale Homecare Ltd
· Redcar and Cleveland
North East
Good
3 years ago
8
(1✓)
3
→
32
Middlesbrough Community Reablement Service
Middlesbrough Borough Council
· Middlesbrough
RM:
Coughtrie, Michelle
care planning
consent capacity
governance
North East
Good
3 years ago
1
5
→
33
Mrs O's Caring Hands Homecare Limited
★
Mrs O's Caring Hands Homecare Limited
· Northumberland
RM:
Wilson, Joan
communication with families
medication management
missed or late visits
North East
Good
3 years ago
3
(1✓)
6
→
34
My Home Care Ltd
Elizabeth Rose Care Limited
· Gateshead
RM:
Davison, Michelle
care planning
other
record keeping
North East
Good
3 months ago
3
(2✓)
4
→
35
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
36
North Haven Care and Support Ltd
North Haven Care and Support Ltd
· South Tyneside
RM:
Armstrong, Jemma
care planning
governance
medication management
North East
Good
4 years ago
1
4
→
37
North Tyneside
★
Odara Care Limited
· North Tyneside
RM:
Ajibade, Samuel
care planning
governance
incident learning
North East
Good
2 years ago
2
(1✓)
5
→
38
Nurtured Care NE
★
Nurtured Care (NE) Limited
· Gateshead
RM:
Field, Maria
care planning
communication with families
governance
North East
Requires improvement
1 year ago
6
(2✓)
8
3c
→
39
Office NE
★
Possibilities North East Limited
· County Durham
RM:
Reine, Debra
governance
leadership
record keeping
North East
Good
3 years ago
3
(2✓)
5
2c
→
40
Olam Care Services Ltd
★
Olam Care Services Ltd
· Middlesbrough
RM:
Mudakureva, Chiedza
care planning
governance
other
North East
Good
2 years ago
2
4
→
41
Partners4Care Limited
Partners4Care Limited
· Stockton-on-Tees
RM:
Murray, Emma-Louise
care planning
communication with families
complaints handling
North East
Not Rated
3 months ago
4
(2✓)
13
4c
→
42
Portland Domiciliary Service
Bondcare Willington Limited
· County Durham
North East
Requires improvement
2 years ago
3
(1✓)
9
3c
→
43
Potens Dipton Supported Living and Outreach
Potensial Limited
· County Durham
RM:
Sanders, Kelly
care planning
infection control
other
North East
Good
3 years ago
2
(1✓)
4
→
44
Potensial North East Supported Living
Potensial Limited
· Darlington
RM:
Dalgleish, Elizabeth
care planning
governance
incident learning
North East
Good
3 years ago
2
7
2c
→
45
Prism Care (North East) CIC
★
Prism Care (North East) CIC
· Newcastle upon Tyne
RM:
Hall, Maria
care planning
governance
medication management
North East
Good
3 years ago
1
5
→
46
SNE Care Services Ltd
SNE Care Services Ltd
· Redcar and Cleveland
RM:
Hugill, Tracey
care planning
governance
leadership
North East
Good
3 years ago
4
(2✓)
10
3c
→
47
St Anne's Community Services - North Tyneside DCA
St Anne's Community Services
· North Tyneside
RM:
Peters, Annamarie
governance
incident learning
leadership
North East
Good
2 years ago
3
(1✓)
6
→
48
TLC Community Services Limited
★
TLC Community Services Limited
· County Durham
RM:
Murtha, Nicola
care planning
governance
medication management
North East
Good
3 months ago
6
(3✓)
6
3c
→
49
The Care and Support Group County Durham
The Care and Support Group Ltd
· County Durham
RM:
Taylor, Nicola
care planning
communication with families
North East
Good
11 months ago
3
(2✓)
2
→
50
The Care and Support Group Tyneside
The Care and Support Group Ltd
· Newcastle upon Tyne
North East
Good
3 years ago
1
6
→
Showing 50 of 54
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