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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 65 home-care agencies

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65

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning ✓governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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League table

65 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Aapna Services Ltd

Aapna Services Ltd · Middlesbrough

RM: Puri, Anita

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

care planning

governance

incident learning

North East

Requires improvement

3 years ago

4 (1✓)

7^4c

→

Abbeyfield Hope Bank View

Abbeyfield Society (The) · Sunderland

RM: Elliott, Kimberleycare planninggovernanceincident learning

Age UK - Northumberland

Age UK Northumberland · Northumberland

RM: Davies, Deborahcare planningcommunication with familiescomplaints handling

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

Aspire Supported Living

Aspire Healthcare Limited · Newcastle upon Tyne

Aurora Home Care Ltd

Aurora Home Care Ltd · Northumberland

RM: Hoadley, Taracare planningcommunication with familiesgovernance

Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Beechfield Care & Support Limited

Beechfield Care & Support Limited · County Durham

RM: Deere, Carolgovernance

Blue Ribbon Community Care (Tyne and Wear)

Hughes and Daughters Care Ltd · Sunderland

RM: Jeffries, Leannegovernancemedication managementrecord keeping

Boomerang Healthcare Ltd

Boomerang Healthcare Ltd · Gateshead

RM: Bissett, Jacquelinegovernanceincident learningsafeguarding

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Care & Support Solutions★

Care & Support Solutions (North East) Limited · Stockton-on-Tees

RM: Ellenor, Annegovernancestaff training

Care Link Northern Limited★

Care Link Northern Limited · Hartlepool

RM: Ashley, Angelagovernanceleadershiprecord keeping

Care and Protect UK

Care and Protect UK Limited · County Durham

Care4u · Gateshead

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planningend of life caregovernance

Comfort Call Newcastle

Comfort Call Limited · Newcastle upon Tyne

RM: Dixon, Emmacare planninggovernancerecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Dunston Community Centre★

Homecare North East CIC · Gateshead

RM: De-Vere, Sophiegovernancerecord keeping

E2E Homecare★

E2E Homecare Ltd · Gateshead

RM: Tendai, Lynettecare planningcommunication with familiescomplaints handling

Requires improvement

Education and Services for People with Autism Limited · Sunderland

RM: Wheatley, Claregovernancerecord keeping

Easterside Community Hub

Hand 2 Hold Limited · Middlesbrough

RM: Sigsworth, Rachelcare planninggovernancestaffing levels

Essential Care and Support Ltd

Essential Care & Support Ltd · County Durham

RM: Scothern, Charlenegovernancemedication management

Forget me not homecare services ltd★

Forget me not homecare services Ltd · Northumberland

RM: Clements, Rachelcare planninggovernancesupervision appraisal

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planninggovernanceincident learning

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

Home Instead Tyne Valley

Tyne Valley Home Care LTD · Northumberland

RM: Webb, Angelagovernanceleadershipmedication management

Housing 21 - Marigold Court

Housing 21 · Gateshead

Housing 21 - Rowan Croft

Housing 21 · North Tyneside

Human Support Group Limited - Durham

The Human Support Group Limited · County Durham

RM: Stobbart, Lindsaygovernance

Human Support Group Limited - South Tyneside

The Human Support Group Limited · South Tyneside

RM: Marshall, Pennycare planningcommunication with familiesgovernance

Include 'In' Autism★

Include 'In' Autism community interest company · Sunderland

RM: Jevon, Aimeecare planningcommunication with familiesgovernance

Langley House Care Centre

Langley House Care Home Ltd · County Durham

RM: Nicholson, Joeannecare planningcommunication with familiesconsent capacity

Lifeways Community Care (Sunderland)

Lifeways Community Care Limited · Sunderland

RM: Goodey, Gemmagovernancestaffing levels

Lincoln Healthcare Group Limited

Lincoln Healthcare Group Limited · Newcastle upon Tyne

RM: Young, Nicolagovernancemedication managementsupervision appraisal

Middlesbrough Community Reablement Service

Middlesbrough Borough Council · Middlesbrough

RM: Coughtrie, Michellecare planningconsent capacitygovernance

New Vision Care Services★

New Vision Care Services Limited · County Durham

RM: Ali, Petronellacare planninggovernanceincident learning

North Haven Care and Support Ltd

North Haven Care and Support Ltd · South Tyneside

RM: Armstrong, Jemmacare planninggovernancemedication management

North Tyneside★

Odara Care Limited · North Tyneside

RM: Ajibade, Samuelcare planninggovernanceincident learning

Nupath Care Gateshead

HH Community Care Limited · Gateshead

RM: Vitty, Sandracommunication with familiesgovernanceperson centred care

Nurtured Care NE★

Nurtured Care (NE) Limited · Gateshead

RM: Field, Mariacare planningcommunication with familiesgovernance

Requires improvement

Possibilities North East Limited · County Durham

RM: Reine, Debragovernanceleadershiprecord keeping

Olam Care Services Ltd★

Olam Care Services Ltd · Middlesbrough

RM: Mudakureva, Chiedzacare planninggovernanceother

Orchard Home Care Services Limited

Orchard Homecare Services Limited · County Durham

RM: Kennedy, Charlottecommunication with familiesgovernancemissed or late visits

Partners4Care Limited

Partners4Care Limited · Stockton-on-Tees

RM: Murray, Emma-Louisecare planningcommunication with familiescomplaints handling

Portland Domiciliary Service

Bondcare Willington Limited · County Durham

Requires improvement

Potensial North East Supported Living

Potensial Limited · Darlington

RM: Dalgleish, Elizabethcare planninggovernanceincident learning

Prism Care (North East) CIC★

Prism Care (North East) CIC · Newcastle upon Tyne

RM: Hall, Mariacare planninggovernancemedication management

Showing 50 of 65

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