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Directory · 70 home-care agencies
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Matching agencies
70
of total tracked
On this page
50
page 1 of 2
Owner-managed shown
13
of 50 on page
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League table
70 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Aapna Services Ltd
Aapna Services Ltd
· Middlesbrough
RM:
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
✓
governance
✓
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Other
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Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
2
Abbeyfield Hope Bank View
Abbeyfield Society (The)
· Sunderland
RM:
Elliott, Kimberley
care planning
governance
incident learning
North East
Good
4 months ago
4
(2✓)
3
→
3
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
4
Ascot Care Agency
Mr Gareth Nesbit
· Darlington
North East
Requires improvement
2 years ago
3
(1✓)
5
→
5
Aspire Supported Living
Aspire Healthcare Limited
· Newcastle upon Tyne
North East
Good
6 years ago
2
13
1c
→
6
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
7
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
8
Beechfield Care & Support Limited
Beechfield Care & Support Limited
· County Durham
RM:
Deere, Carol
governance
North East
Good
3 years ago
3
(1✓)
1
→
9
Blue Ribbon Community Care (Tyne and Wear)
Hughes and Daughters Care Ltd
· Sunderland
RM:
Jeffries, Leanne
governance
medication management
record keeping
North East
Outstanding
7 years ago
2
5
3c
→
10
Bluebird Care (Northumberland South)
WA & S Associates Ltd
· Northumberland
North East
Good
2 years ago
3
3
→
11
Boomerang Healthcare Ltd
Boomerang Healthcare Ltd
· Gateshead
RM:
Bissett, Jacqueline
governance
incident learning
safeguarding
North East
Good
3 years ago
2
3
1c
→
12
Butterwick Hospice
Butterwick Limited
· County Durham
RM:
Massingham, Allana
care planning
consent capacity
cultural competency
North East
Inadequate
4 years ago
9
(1✓)
13
8c
→
13
Care & Support Solutions
★
Care & Support Solutions (North East) Limited
· Stockton-on-Tees
RM:
Ellenor, Anne
governance
staff training
North East
Good
2 years ago
3
(1✓)
2
→
14
Care Link Northern Limited
★
Care Link Northern Limited
· Hartlepool
RM:
Ashley, Angela
governance
leadership
record keeping
North East
Good
3 years ago
3
(1✓)
5
→
15
Care Matters (Homecare) Limited Darlington
Care Matters (Homecare) Limited
· Darlington
RM:
Broom, Michelle
leadership
staff training
North East
Good
3 years ago
3
(1✓)
2
→
16
Care and Protect UK
Care and Protect UK Limited
· County Durham
North East
Good
2 years ago
2
5
→
17
Care4u Office
Care4u
· Gateshead
North East
Good
1 year ago
2
(1✓)
7
3c
→
18
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
19
Cera South Tyneside
Cera Homecare Limited
· South Tyneside
RM:
Riley, Jayne
communication with families
leadership
missed or late visits
North East
Good
4 years ago
1
6
→
20
Clasper Court
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
end of life care
governance
North East
Good
5 years ago
4
10
2c
→
21
Comfort Call - Sunderland
Comfort Call Limited
· Sunderland
RM:
Donoghue, Nicole
communication with families
complaints handling
leadership
North East
Good
3 years ago
1
4
→
22
Comfort Call Newcastle
Comfort Call Limited
· Newcastle upon Tyne
RM:
Dixon, Emma
care planning
governance
record keeping
North East
Good
2 years ago
3
3
→
23
Compassionate Professional Care Services Limited
★
Compassionate Professional Care Services Limited
· Stockton-on-Tees
RM:
Pickles, Suzanne
care planning
governance
infection control
North East
Good
3 years ago
1
4
→
24
Creative Support - Durham Services
Creative Support Limited
· Stockton-on-Tees
RM:
Bellwood-High, Allison
leadership
medication management
staff training
North East
Good
8 years ago
2
9
→
25
Dunston Community Centre
★
Homecare North East CIC
· Gateshead
RM:
De-Vere, Sophie
governance
record keeping
North East
Good
2 years ago
3
(1✓)
2
→
26
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
27
ESPA Agency
Education and Services for People with Autism Limited
· Sunderland
RM:
Wheatley, Clare
governance
record keeping
North East
Not Rated
5 months ago
7
(2✓)
2
→
28
Easterside Community Hub
Hand 2 Hold Limited
· Middlesbrough
RM:
Sigsworth, Rachel
care planning
governance
staffing levels
North East
Good
2 years ago
2
(1✓)
3
→
29
Essential Care and Support Ltd
Essential Care & Support Ltd
· County Durham
RM:
Scothern, Charlene
governance
medication management
North East
Good
2 years ago
3
(1✓)
2
→
30
Forget me not homecare services ltd
★
Forget me not homecare services Ltd
· Northumberland
RM:
Clements, Rachel
care planning
governance
supervision appraisal
North East
Good
2 years ago
2
4
→
31
Genius Care Limited
★
Genius Care Limited
· North Tyneside
RM:
Dina, Comfort
care planning
governance
infection control
North East
Good
3 years ago
1
5
→
32
Hagan Hall
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
governance
incident learning
North East
Good
3 years ago
3
(1✓)
4
→
33
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
34
Home Instead Tyne Valley
Tyne Valley Home Care LTD
· Northumberland
RM:
Webb, Angela
governance
leadership
medication management
North East
Good
4 years ago
1
4
→
35
Housing 21 - Marigold Court
Housing 21
· Gateshead
North East
Good
2 years ago
3
2
→
36
Housing 21 - Rowan Croft
Housing 21
· North Tyneside
North East
Good
2 months ago
5
(4✓)
14
6c
→
37
Human Support Group Limited - Durham
The Human Support Group Limited
· County Durham
RM:
Stobbart, Lindsay
governance
North East
Good
2 years ago
3
1
→
38
Human Support Group Limited - South Tyneside
The Human Support Group Limited
· South Tyneside
RM:
Marshall, Penny
care planning
communication with families
governance
North East
Good
4 years ago
1
5
→
39
Include 'In' Autism
★
Include 'In' Autism community interest company
· Sunderland
RM:
Jevon, Aimee
care planning
communication with families
governance
North East
Good
4 months ago
6
(5✓)
23
9c
→
40
Langley House Care Centre
Langley House Care Home Ltd
· County Durham
RM:
Nicholson, Joeanne
care planning
communication with families
consent capacity
North East
Good
3 years ago
3
11
5c
→
41
Lifeways Community Care (Sunderland)
Lifeways Community Care Limited
· Sunderland
RM:
Goodey, Gemma
governance
staffing levels
North East
Good
3 years ago
5
(1✓)
2
→
42
Lincoln Healthcare Group Limited
Lincoln Healthcare Group Limited
· Newcastle upon Tyne
RM:
Young, Nicola
governance
medication management
supervision appraisal
North East
Good
2 years ago
3
5
→
43
Middlesbrough Community Reablement Service
Middlesbrough Borough Council
· Middlesbrough
RM:
Coughtrie, Michelle
care planning
consent capacity
governance
North East
Good
3 years ago
1
5
→
44
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
45
North Haven Care and Support Ltd
North Haven Care and Support Ltd
· South Tyneside
RM:
Armstrong, Jemma
care planning
governance
medication management
North East
Good
4 years ago
1
4
→
46
North Tyneside
★
Odara Care Limited
· North Tyneside
RM:
Ajibade, Samuel
care planning
governance
incident learning
North East
Good
2 years ago
2
(1✓)
5
→
47
Nupath Care Gateshead
HH Community Care Limited
· Gateshead
RM:
Vitty, Sandra
communication with families
governance
person centred care
North East
Good
1 year ago
2
(1✓)
5
2c
→
48
Nurtured Care NE
★
Nurtured Care (NE) Limited
· Gateshead
RM:
Field, Maria
care planning
communication with families
governance
North East
Requires improvement
1 year ago
6
(2✓)
8
3c
→
49
Office NE
★
Possibilities North East Limited
· County Durham
RM:
Reine, Debra
governance
leadership
record keeping
North East
Good
3 years ago
3
(2✓)
5
2c
→
50
Olam Care Services Ltd
★
Olam Care Services Ltd
· Middlesbrough
RM:
Mudakureva, Chiedza
care planning
governance
other
North East
Good
2 years ago
2
4
→
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