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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Directory · 17 home-care agencies

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

17 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Aspire Supported Living

Aspire Healthcare Limited · Newcastle upon Tyne

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership ✓person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Good

6 years ago

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BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Best Options Agency★

Best Options Agency Limited · Northumberland

RM: Akinsola, Ayodeji Akinyemiincident learningperson centred carerecord keeping

E2E Homecare★

E2E Homecare Ltd · Gateshead

RM: Tendai, Lynettecare planningcommunication with familiescomplaints handling

Requires improvement

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

Human Support Group Limited - South Tyneside

The Human Support Group Limited · South Tyneside

RM: Marshall, Pennycare planningcommunication with familiesgovernance

Include 'In' Autism★

Include 'In' Autism community interest company · Sunderland

RM: Jevon, Aimeecare planningcommunication with familiesgovernance

Middlesbrough Community Reablement Service

Middlesbrough Borough Council · Middlesbrough

RM: Coughtrie, Michellecare planningconsent capacitygovernance

New Vision Care Services★

New Vision Care Services Limited · County Durham

RM: Ali, Petronellacare planninggovernanceincident learning

Nupath Care Gateshead

HH Community Care Limited · Gateshead

RM: Vitty, Sandracommunication with familiesgovernanceperson centred care

Nurtured Care NE★

Nurtured Care (NE) Limited · Gateshead

RM: Field, Mariacare planningcommunication with familiesgovernance

Requires improvement

Partners4Care Limited

Partners4Care Limited · Stockton-on-Tees

RM: Murray, Emma-Louisecare planningcommunication with familiescomplaints handling

Portland Domiciliary Service

Bondcare Willington Limited · County Durham

Requires improvement

Positive Care and Support Ltd

Positive Care and Support Ltd · County Durham

RM: Luke, Kimberleymedication managementperson centred carerecord keeping

Potens Dipton Supported Living and Outreach

Potensial Limited · County Durham

RM: Sanders, Kellycare planninginfection controlother

TLC Community Services Limited★

TLC Community Services Limited · County Durham

RM: Murtha, Nicolacare planninggovernancemedication management

Westhome Care Services Limited

Westhome Care Services Limited · Sunderland

RM: Goudie, Mariecare planningcommunication with familiescomplaints handling

Showing 17 of 17

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