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Directory · 68 home-care agencies
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Matching agencies
68
of total tracked
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50
page 1 of 2
Owner-managed shown
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68 agencies match
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Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Aapna Services Ltd
Aapna Services Ltd
· Middlesbrough
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
✓
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
✓
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Other
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RM:
Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
2
Abbeyfield Hope Bank View
Abbeyfield Society (The)
· Sunderland
RM:
Elliott, Kimberley
care planning
governance
incident learning
North East
Good
4 months ago
4
(2✓)
3
→
3
Absolute Quality Care
★
Absolute Quality Care Ltd
· Newcastle upon Tyne
RM:
Charlton, Elaine
care planning
consent capacity
medication management
North East
Good
6 years ago
2
8
→
4
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
5
Ascot Care Agency
Mr Gareth Nesbit
· Darlington
North East
Requires improvement
2 years ago
3
(1✓)
5
→
6
Aspire Supported Living
Aspire Healthcare Limited
· Newcastle upon Tyne
North East
Good
6 years ago
2
13
1c
→
7
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
8
BJP Home Support Limited
BJP Home Support Limited
· Redcar and Cleveland
RM:
Wells, Hayley
care planning
consent capacity
medication management
North East
Outstanding
3 years ago
3
6
→
9
Best Options Agency
★
Best Options Agency Limited
· Northumberland
RM:
Akinsola, Ayodeji Akinyemi
incident learning
person centred care
record keeping
North East
Good
3 years ago
1
3
→
10
Blue Ribbon Community Care (Tyne and Wear)
Hughes and Daughters Care Ltd
· Sunderland
RM:
Jeffries, Leanne
governance
medication management
record keeping
North East
Outstanding
7 years ago
2
5
3c
→
11
Bluebird Care (Northumberland South)
WA & S Associates Ltd
· Northumberland
North East
Good
2 years ago
3
3
→
12
Bluebird Care South Tyneside, Newcastle and Darlington
D. J. Haswell Limited
· South Tyneside
RM:
Nesbitt, John
consent capacity
medication management
record keeping
North East
Outstanding
6 years ago
2
4
→
13
Boomerang Healthcare Ltd
Boomerang Healthcare Ltd
· Gateshead
RM:
Bissett, Jacqueline
governance
incident learning
safeguarding
North East
Good
3 years ago
2
3
1c
→
14
Butterwick Hospice
Butterwick Limited
· County Durham
RM:
Massingham, Allana
care planning
consent capacity
cultural competency
North East
Inadequate
4 years ago
9
(1✓)
13
8c
→
15
Care Link Northern Limited
★
Care Link Northern Limited
· Hartlepool
RM:
Ashley, Angela
governance
leadership
record keeping
North East
Good
3 years ago
3
(1✓)
5
→
16
Care and Protect UK
Care and Protect UK Limited
· County Durham
North East
Good
2 years ago
2
5
→
17
Care4u Office
Care4u
· Gateshead
North East
Good
1 year ago
2
(1✓)
7
3c
→
18
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
19
Cavendish Homecare Ltd
Cavendish Homecare Ltd
· Northumberland
RM:
Simpson, Lynette
complaints handling
medication management
record keeping
North East
Good
3 years ago
3
(1✓)
3
→
20
Cera South Tyneside
Cera Homecare Limited
· South Tyneside
RM:
Riley, Jayne
communication with families
leadership
missed or late visits
North East
Good
4 years ago
1
6
→
21
Clasper Court
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
end of life care
governance
North East
Good
5 years ago
4
10
2c
→
22
Comfort Call Newcastle
Comfort Call Limited
· Newcastle upon Tyne
RM:
Dixon, Emma
care planning
governance
record keeping
North East
Good
2 years ago
3
3
→
23
Comfort Call-Stockton
Comfort Call Limited
· Stockton-on-Tees
RM:
Darby, Claire
communication with families
other
record keeping
North East
Good
4 years ago
1
4
→
24
Deaconstar Limited
Deaconstar Ltd
· County Durham
RM:
Robinson, Sionah
medication management
record keeping
North East
Good
2 years ago
3
(1✓)
3
→
25
Dunston Community Centre
★
Homecare North East CIC
· Gateshead
RM:
De-Vere, Sophie
governance
record keeping
North East
Good
2 years ago
3
(1✓)
2
→
26
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
27
ESPA Agency
Education and Services for People with Autism Limited
· Sunderland
RM:
Wheatley, Clare
governance
record keeping
North East
Not Rated
5 months ago
7
(2✓)
2
→
28
HF Trust North East
HF Trust Limited
· North Tyneside
RM:
Macinnes, Paula
communication with families
record keeping
safeguarding
North East
Good
2 years ago
2
(1✓)
4
→
29
Hagan Hall
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
governance
incident learning
North East
Good
3 years ago
3
(1✓)
4
→
30
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
31
Home Instead Tyne Valley
Tyne Valley Home Care LTD
· Northumberland
RM:
Webb, Angela
governance
leadership
medication management
North East
Good
4 years ago
1
4
→
32
Housing 21 - Marigold Court
Housing 21
· Gateshead
North East
Good
2 years ago
3
2
→
33
Housing 21 - Rowan Croft
Housing 21
· North Tyneside
North East
Good
2 months ago
5
(4✓)
14
6c
→
34
Include 'In' Autism
★
Include 'In' Autism community interest company
· Sunderland
RM:
Jevon, Aimee
care planning
communication with families
governance
North East
Good
4 months ago
6
(5✓)
23
9c
→
35
Langley House Care Centre
Langley House Care Home Ltd
· County Durham
RM:
Nicholson, Joeanne
care planning
communication with families
consent capacity
North East
Good
3 years ago
3
11
5c
→
36
Meadowvale Homecare Ltd
Meadowvale Homecare Ltd
· Redcar and Cleveland
North East
Good
3 years ago
8
(1✓)
3
→
37
Middlesbrough Community Reablement Service
Middlesbrough Borough Council
· Middlesbrough
RM:
Coughtrie, Michelle
care planning
consent capacity
governance
North East
Good
3 years ago
1
5
→
38
Mrs O's Caring Hands Homecare Limited
★
Mrs O's Caring Hands Homecare Limited
· Northumberland
RM:
Wilson, Joan
communication with families
medication management
missed or late visits
North East
Good
3 years ago
3
(1✓)
6
→
39
My Home Care Ltd
Elizabeth Rose Care Limited
· Gateshead
RM:
Davison, Michelle
care planning
other
record keeping
North East
Good
3 months ago
3
(2✓)
4
→
40
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
41
North Haven Care and Support Ltd
North Haven Care and Support Ltd
· South Tyneside
RM:
Armstrong, Jemma
care planning
governance
medication management
North East
Good
4 years ago
1
4
→
42
North STSS (Short Term Support Service) Alnwick
Northumberland County Council
· Northumberland
RM:
Davison, Susan
record keeping
North East
Outstanding
2 years ago
3
1
→
43
North Tyneside
★
Odara Care Limited
· North Tyneside
RM:
Ajibade, Samuel
care planning
governance
incident learning
North East
Good
2 years ago
2
(1✓)
5
→
44
Nupath Care Northumberland
HH Community Care Limited
· Northumberland
RM:
Vitty, Sandra
consent capacity
infection control
medication management
North East
Good
6 years ago
1
6
→
45
Nurtured Care NE
★
Nurtured Care (NE) Limited
· Gateshead
RM:
Field, Maria
care planning
communication with families
governance
North East
Requires improvement
1 year ago
6
(2✓)
8
3c
→
46
Office NE
★
Possibilities North East Limited
· County Durham
RM:
Reine, Debra
governance
leadership
record keeping
North East
Good
3 years ago
3
(2✓)
5
2c
→
47
Olam Care Services Ltd
★
Olam Care Services Ltd
· Middlesbrough
RM:
Mudakureva, Chiedza
care planning
governance
other
North East
Good
2 years ago
2
4
→
48
Partners4Care Limited
Partners4Care Limited
· Stockton-on-Tees
RM:
Murray, Emma-Louise
care planning
communication with families
complaints handling
North East
Not Rated
3 months ago
4
(2✓)
13
4c
→
49
Portland Domiciliary Service
Bondcare Willington Limited
· County Durham
North East
Requires improvement
2 years ago
3
(1✓)
9
3c
→
50
Positive Care and Support Ltd
Positive Care and Support Ltd
· County Durham
RM:
Luke, Kimberley
medication management
person centred care
record keeping
North East
Good
2 years ago
1
4
→
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