minor“People's individual needs and preferences were central to the delivery of services...however, some documentation needed more detail about the person.”
record keeping
1 finding
minor“Governance and quality procedures were in place. During the inspection various improvements were being addressed including increasing oversight of some documentation to ensure robustness.”
medication management
1 finding
minor“Some people had medicines administered PRN, 'as required'. Improvements were being made to the PRN guidance for staff.”