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Agency profile · CQC 1-2472905904
iCare World Limited
↗ View on cqc.org.uk
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Provider
iCare World Ltd
Leeds · Yorkshire & Humberside · Active since 04/0
Good
Home-care
RM: Madzonga, Cynthia
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
7 years ago
06/Mar/2019 - 00:00
Inspected 7 years ago
Overview
Inspections (1)
Findings (4)
Owner-management
Methodology
4 findings across 4 themes
Every concern logged by inspectors
supervision appraisal
1 finding
minor
“Supervisions and appraisals were not consistently recorded to show how staff performance was monitored.”
staff training
1 finding
minor
“evidence was not provided to demonstrate training had been refreshed to ensure knowledge was current.”
record keeping
1 finding
minor
“records were not consistently in place to evidence support provided.”
care planning
1 finding
minor
“there was no detail in the care plan about what this medication was and any symptoms which required monitoring.”