ReadyCQC — A weekly field guide to CQC home-care regulation

1

Active Care Group Supported Services

Independence Homes Limited · Surrey

RM: Thompson, Bradleycare planningcomplaints handlinggovernance

South East

Not Rated

6 months ago

3 (1✓)

11^5c

→

2

Aniis Care

Aniis Ltd · Hounslow

RM: Williams, Osemudiamecare planningcommunication with familiescomplaints handling

London

Not Rated

1 year ago

5 (3✓)

24^8c

→

3

Annicare North

Annicare North LTD · Lincolnshire

RM: Bankhead, Lukecare planningcomplaints handlingend of life care

East Midlands

Good

10 months ago

2 (1✓)

13^6c

→

4

Archangel Home Care

Archangel Enterprises Limited · Nottingham

RM: Williams, Beckycomplaints handlingconsent capacitygovernance

East Midlands

Not Rated

3 months ago

3 (2✓)

11^1c

→

5

Aroma Care - Cotswold

Aroma Care People Ltd · Gloucestershire

RM: Bullous, Alisoncomplaints handlinggovernanceincident learning

South West

Not Rated

10 months ago

6 (1✓)

6^3c

→

6

Ashbourne Healthcare Services

Ashbourne Group Limited · Hammersmith and Fulham

RM: Maal, Sukwindercare planningcommunication with familiescomplaints handling

London

Good

6 months ago

4 (3✓)

12^4c

→

7

B24 Healthcare Solution Limited

B24 Healthcare Solution Limited · Warwickshire

RM: Silk-Neilsen, Tinacare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

3 months ago

3 (2✓)

22^7c

→

8

Bespoke Care & Support Services

Bespoke Care & Support Services Limited · Kirklees

RM: Johnson, Andrewcomplaints handlingconsent capacitygovernance

Yorkshire & Humberside

Requires improvement

2 months ago

4 (3✓)

14^5c

→

9

Blue Ribbon Community Care in South West London

WP Care Ltd · Kingston upon Thames

RM: Rosher-Holmes, Kimcare planningcommunication with familiescomplaints handling

London

Good

2 months ago

4 (3✓)

16^4c

→

10

Bluebird Care (East Hertfordshire)

Roch 2 Limited · Hertfordshire

RM: Merchant, Lindacare planningcommunication with familiescomplaints handling

East

Good

1 year ago

6 (1✓)

9

→

11

BrendonCare Otterbourne Hill

Brendoncare Foundation(The) · Hampshire

RM: Chiutare, Charlottecommunication with familiescomplaints handlingperson centred care

South East

Not Rated

3 months ago

3 (1✓)

4

→

12

Care Relief Team Limited - Unit 8 The Bridge Business Centre

Care Relief Team Limited · Derbyshire

RM: Roberts, Juliecommunication with familiescomplaints handlinggovernance

East Midlands

Good

1 year ago

4 (1✓)

8^3c

→

13

Care at Hand Limited

Care at Hand Limited · Essex

East

Requires improvement

6 months ago

6 (5✓)

33^9c

→

14

Caring Care Limited

Caring Care Limited · Walsall

RM: Joshi, Manjindercare planningcommunication with familiescomplaints handling

West Midlands

Good

3 months ago

5 (3✓)

12^1c

→

15

Cera - Wiltshire

Cera Care Operations Limited · Wiltshire

RM: Hill, Samcare planningcomplaints handlingconsent capacity

South West

Good

3 months ago

5 (4✓)

38^11c

→

16

Cera Rotherham

Cera Homecare Limited · Rotherham

RM: Tomlinson, Nataliecommunication with familiescomplaints handlingstaff training

Yorkshire & Humberside

Good

9 months ago

2 (1✓)

4

→

17

DCA Essex

Achieve Together Limited · Essex

RM: Williams, Emmacare planningcommunication with familiescomplaints handling

East

Good

1 year ago

2 (1✓)

13^2c

→

18

Daryel Care Greenwich

Kaamil Education Ltd · Greenwich

London

Requires improvement

1 year ago

2 (1✓)

13^7c

→

19

Delore Care Woking

Fairolive Limited · Surrey

RM: Olatundun, Olaidecare planningcommunication with familiescomplaints handling

South East

Good

11 months ago

4 (3✓)

25^9c

→

20

Direct Approach Care Limited

Direct Approach Care Limited · Lancashire

RM: Brooks, Carliecare planningcomplaints handlingend of life care

North West

Not Rated

3 months ago

2 (1✓)

11^3c

→

21

Diverse Abilities Plus - Supported Living

Diverse Abilities Plus Ltd · Bournemouth, Christchurch and Poole

RM: Wills, Abigailcommunication with familiescomplaints handlingconsent capacity

South West

Not Rated

12 months ago

3 (1✓)

9^3c

→

22

Dolphin Homes Ltd Supported Living Services Office

Dolphin Homes Limited · Hampshire

RM: Lever, Kevincomplaints handlinggovernanceincident learning

South East

Not Rated

3 months ago

2 (1✓)

10^2c

→

23

Empathy Care24 Northampton

Empathy Care24 Limited · West Northamptonshire

RM: Sachikonye, Wimbaicare planningcommunication with familiescomplaints handling

East Midlands

Not Rated

11 months ago

4 (3✓)

35^14c

→

24

First Choice Home Care

First Choice Home Care Ltd · Norfolk

East

Requires improvement

1 year ago

4 (1✓)

6^1c

→

25

Forget Me Not Caring Limited

Forget Me Not Caring Ltd · Essex

East

Not Rated

2 years ago

5 (3✓)

12^3c

→

26

GUTU

Time 4 U Ltd · Medway

RM: Mandebvu, Alicecare planningcomplaints handlinggovernance

South East

Not Rated

12 months ago

6 (1✓)

6^3c

→

27

Gain Healthcare Ltd

Gain Healthcare Ltd · Oxfordshire

RM: Chapel, Olindacare planningcommunication with familiescomplaints handling

South East

Not Rated

11 months ago

3 (2✓)

17^8c

→

28

Genuine Carers - Kirklees

Genuine Carers Limited · Kirklees

RM: Rana, Romahncare planningcommunication with familiescomplaints handling

Yorkshire & Humberside

Good

1 year ago

8 (2✓)

24^11c

→

29

Global Caring Coventry

Global Caring Group Ltd · Coventry

West Midlands

Not Rated

7 months ago

2 (1✓)

9

→

30

Hadi Care Leeds

Hadi Care Ltd · Leeds

RM: Arif, Rokhsanacare planningcomplaints handlinggovernance

Yorkshire & Humberside

Not Rated

1 year ago

2 (1✓)

8^4c

→

31

Hales Group Limited - Norfolk

Hales Group Limited · Norfolk

East

Inadequate

7 months ago

3 (1✓)

10^1c

→

32

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

North East

Not Rated

4 months ago

4 (2✓)

24^12c

→

33

Happy Home Care Services Ltd

Happy Home Care Services Ltd · Leeds

RM: Swan, Georgecare planningcommunication with familiescomplaints handling

Yorkshire & Humberside

Good

9 months ago

3 (2✓)

16^8c

→

34

Harmony Homecare Suffolk

Aid Homecare Limited · Suffolk

RM: Vaduva, Jadecare planningcommunication with familiescomplaints handling

East

Good

1 year ago

2 (1✓)

7

→

35

Havesters Care Ltd

Havesters Care Ltd · Portsmouth

RM: Wan, Hoi Kei Louisacare planningcomplaints handlingconsent capacity

South East

Not Rated

10 months ago

3 (1✓)

12^2c

→

36

Head Office

Ranger Home Care Ltd · Hampshire

RM: Ranger-Sizeland, Nataliecomplaints handling

South East

Requires improvement

2 months ago

3 (2✓)

1

→

37

Helping Hands Sheffield

Midshires Care Limited · Sheffield

RM: Odemis, Hayleycomplaints handlinggovernancemedication management

Yorkshire & Humberside

Good

1 months ago

3 (2✓)

6^2c

→

38

Hibiscus Domiciliary Care Agency

Hibiscus Housing Association Ltd · Wolverhampton

RM: Rawlings, Keithcare planningcomplaints handlingconsent capacity

West Midlands

Good

1 year ago

5 (2✓)

23^12c

→

39

Home-Care Perfection - Main Office

Home-Care Perfection Limited · Bradford

RM: Holmes, Lynnecare planningcomplaints handlingconsent capacity

Yorkshire & Humberside

Good

8 months ago

2 (1✓)

10^6c

→

40

Horizon Homecare (Southern) Ltd

Horizon Homecare (Southern) Ltd · Bournemouth, Christchurch and Poole

RM: Hackett, Hayleycare planningcommunication with familiescomplaints handling

South West

Good

2 years ago

5 (2✓)

16^6c

→

41

Icare Solutions (Wirral) Ltd

ICare Solutions Wirral Ltd · Wirral

RM: Jellicoe, Nicholacare planningcomplaints handlinggovernance

North West

Good

1 year ago

4 (2✓)

25^16c

→

42

Independent People Homecare

Independent People Homecare Limited · Essex

RM: Bradley, Kerrycare planningcommunication with familiescomplaints handling

East

Good

1 year ago

2 (1✓)

13^5c

→

43

Infinity Care Limited

Infinity Care Limited · Hampshire

RM: Sequeira, Cristinacare planningcomplaints handlingconsent capacity

South East

Requires improvement

1 months ago

5 (3✓)

12^8c

→

44

Inmind community Support Services Limited

Inmind Community Support Services Limited · Walsall

RM: Stewart, Keshiacare planningcommunication with familiescomplaints handling

West Midlands

Not Rated

2 years ago

5 (1✓)

11^3c

→

45

Inner City Care, Sherwood House

Miss Robina Parween · Nottingham

RM: Ffrench, Emmacare planningcommunication with familiescomplaints handling

East Midlands

Good

11 months ago

3 (1✓)

12^3c

→

46

Inshore Support LTD - Supported Living

Inshore Support Limited · Dudley

RM: Whiting, Bhanishacare planningcomplaints handlingconsent capacity

West Midlands

Not Rated

1 year ago

4 (3✓)

15^3c

→

47

Lifeways Community Care (Taunton)

Lifeways Community Care Limited · Somerset

RM: Coles, Adriancare planningcomplaints handlingconsent capacity

South West

Not Rated

10 months ago

2 (1✓)

12^6c

→

48

Lifeways Community Care Limited (Nottingham)

Lifeways Community Care Limited · Nottinghamshire

RM: Hooley, Georgiacommunication with familiescomplaints handling

East Midlands

Not Rated

2 months ago

2 (1✓)

3

→

49

Lizor Care

Aliizor Ltd · Wiltshire

RM: Gold, Juliecare planningcommunication with familiescomplaints handling

South West

Good

1 year ago

6 (4✓)

31^17c

→

50

Mach Care Solutions (Birmingham)

Mach Care Solutions Limited · Birmingham

RM: Mazengwa, Vavarirocare planningcommunication with familiescomplaints handling

West Midlands

Good

6 months ago

9 (2✓)

25^17c

→

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